Contact us
Email is the best way to reach us, so you always have a written record of what we said.
We aim to reply within 2 business days (Monday to Friday, excluding South African public holidays).
Choose a topic (opens your email app)
Digital product question or support
Please include the email address you used at checkout and your order number.Store order (Amazon.co.za / Bob Shop)
For the fastest help with returns or refunds, also use the marketplace's own order messaging.ICT quote request or RFQ
Include specifications, quantities, delivery address and the closing date.Supplier or brand partnership
Tell us about your products, pricing and minimum order quantities.Privacy / POPIA request
For access, correction, deletion or objection requests about your personal information.Anything else
Please include the email address you used at checkout and your order number.Store order (Amazon.co.za / Bob Shop)
For the fastest help with returns or refunds, also use the marketplace's own order messaging.ICT quote request or RFQ
Include specifications, quantities, delivery address and the closing date.Supplier or brand partnership
Tell us about your products, pricing and minimum order quantities.Privacy / POPIA request
For access, correction, deletion or objection requests about your personal information.Anything else
Company details
Ubuhlakani Labs (Pty) Ltd
t/a AutonomyLabs
Reg. No. 2026/174689/07
Physical address and address for legal service:
21 Cleargrove Rd
Grove End, Phoenix
Durban, KwaZulu-Natal, 4068
South Africa
This is not a walk-in shop or collection point. Digital products are delivered by download and store orders ship through the marketplaces.
Phone: 075 905 8374 (international +27 75 905 8374). Email is our preferred contact method.
Information Officer (POPIA): Dushendrin Naidoo, naidoorn@autonomylab.co.za